“Proud of the level of quality we produce”: Simplified to “proud of the quality,” “strive for high quality,” or “aim for great quality.” “Having said that, we are only human and every once in a while, we might have a printing hiccup or a manufacturing error”: Made more natural like “But, we’re only human, and sometimes a printing mistake or a flaw can happen” or “Occasionally, however, a printing error or garment defect might occur.” “On the rare occasion that this happens we are happy to reprint your item”: Streamlined to “If this rare issue occurs, we’ll be happy to reprint your item” or “If this happens, we’ll happily offer a reprint.” “To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.”: Rephrased for better flow like “To return something, it needs to be unused, in the same condition you got it, and in its original packaging” or “your item must be unused, in its original condition, and in its original packaging.” If we agree that a defect was present in the work, Mojo Press will provide a replacement or repair of the defective product when such a replacement/repair is reasonable. This replacement will be provided within a reasonable timeframe.

The list of exemptions: Made clearer by using parenthetical explanations or more common phrasing.*

What can be returned?

  • Returns are only accepted if within 7 days of receipt of purchase
  • Only damaged/faulty garments, or faulty prints can be returned/exchanged
  • Please note all returns must be in original packaging and have no noticeable signs of wear or makeup stains
  • Note: Shipping fee’s are non refundable.

Sadly, we can not accept returns for:

  • Change of mind
  • Spelling, punctuation or grammatical errors made by the customer
  • Shipping or stock delays
  • Unsatisfaction with different colours profiles
  • Incorrect product selection by user – it is the responsibility of the customer to check size, style, paper thickness and colours before confirming and paying for their order.
  • Design errors introduced by the customer in the design process
  • Unsatisfaction with print size
  • Inferior quality or low resolution of uploaded images No returns will be accepted after 7 days of receipt of purchase.

How We Secure Our Data

We employ all appropriate security measures (including managerial, personal, and electronic) to protect all collected information and prevent any unauthorized access to our customer information database.

All of our credit card transactions are encrypted at 128 Bit SSL or higher.

Contact Us

If you have any questions or concerns regarding this privacy policy, please email us at info@mojopress.com.au.